Introduction

Night Owl Permanent Lighting ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website nightowllighting.co or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Property information and service preferences
• Payment and billing information
• Communications you send to us
• Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your quotes and service requests
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Send you marketing communications (with your consent)
• Monitor and analyze trends, usage, and activities

SMS/Text Messaging

By providing your phone number and submitting our quote form, you consent to receive marketing text messages from Night Owl Permanent Lighting. You understand and agree that:

• Consent is not a condition of purchase
• Message and data rates may apply
• Message frequency varies based on your interaction with our services
• You can opt-out at any time by replying STOP to any message
• You can reply HELP for assistance

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist in our operations
• Professional advisors such as lawyers and accountants
• Law enforcement when required by law

Mobile Information Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

When you provide your mobile phone number for SMS communications, we may share your mobile information with:

• SMS Service Providers: We use third-party SMS platforms to deliver text messages. Your phone number and message content may be shared with these providers solely for the purpose of message delivery.
• Mobile Carriers: Your mobile carrier will process and deliver SMS messages. Standard carrier terms and privacy policies apply.
• Customer Service Subcontractors: We may share your information with subcontractors who provide support services such as customer service assistance.

We do not sell or rent your mobile phone number to third-party marketers. Your mobile information is used exclusively for the purposes you consented to when opting in to receive SMS messages from Night Owl Permanent Lighting.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent for SMS messages at any time

Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: